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Welcome to the
Xpectations!® Plus Debit Card Help Center
How can we help?

  1. Help
  2. Direct deposit
  3. Managing direct deposit for payroll or government benefits
  4. How do I cancel my direct deposit?

How do I cancel my direct deposit?

To cancel your direct deposit, you must contact your employer or the provider of your benefits directly. They will tell you how to stop direct deposit. Even if you set up your direct deposit through the Xpectations! Plus app, you will be unable to cancel direct deposit via the app.

If you need to stop direct deposit of your federal benefits, below you can find the agency to contact that administers your benefit:

– Social Security and Supplemental Security Income:
Contact the Social Security Administration at (800) 772-1213 or visit the Social Security website.

– Veterans Benefits:
Contact the Department of Veterans Affairs at (877) 838-2778 or visit the US Department of Veterans Affairs website.

– Federal Civil Service:
Contact the Office of Personnel Management / Civil Service at (888) 767-6738 or visit the Office of Personnel Management website.

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Related questions

  • How can I be sure a direct deposit was posted to my account?
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Online Privacy Statement (PDF)

The Xpectations!® Plus Debit Mastercard® is issued by Green Dot® Bank, Member FDIC, pursuant to a license by Mastercard. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to a single FDIC-insured bank, Green Dot Bank. Deposits under any trade name are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to allowable limits. Green Dot LLC is a service provider to Green Dot Bank.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot LLC or Green Dot Bank and have not sponsored or endorsed Green Dot products or services. Neither Green Dot Bank, Green Dot LLC, nor Mastercard or any of their respective affiliates are responsible for products or services provided by third parties. Third party terms and conditions apply.

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Xpectations! Plus and PLS are registered service marks of PLS Financial Services, Inc.

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