Welcome to the
Xpectations!® Plus Debit Card Help Center
How can we help?
Do I have to direct deposit my entire payroll or government benefits check to my Xpectations! Plus Debit Card account?
Most employers allow you to provide more than one account to receive your payroll via direct deposit. If you’re not sure if your employer supports this, please check with your payroll department to confirm.
You may also be able to set up your direct deposit allocation automatically through the Xpectations! Plus app or PLScard.com. See "How do I set up direct deposit to receive my pay in my Xpectations! Plus account?" for more info.
If you enroll in direct deposit for Social Security, Supplemental Security Income, Veterans Benefits, Federal Civil Service, or Unemployment benefits the entire amount of your benefit payment must be deposited to your Xpectations! Plus account. You can cancel the direct deposit of your federal government benefits at any time, but you cannot change the amount of your federal benefits direct deposit.
See "How do I set up direct deposit to receive my government benefits in my Xpectations! Plus account?" for more info on setting up direct deposit.
Or contact your government benefits provider.
– Social Security and Supplemental Security Income:
Contact the Social Security Administration at (800) 772-1213 or visit the Social Security website.
– Veterans Benefits:
Contact the Department of Veterans Affairs at (877) 838-2778 or visit the US Department of Veterans Affairs website.
– Federal Civil Service:
Contact the Office of Personnel Management / Civil Service at (888) 767-6738 or visit the Office of Personnel Management website.
Related questions
- How do I set up direct deposit to receive my payroll in my Xpectations! Plus account?
- How do I set up direct deposit to receive my government benefits in my Xpectations! Plus Debit Card account?
- How do I find the direct deposit routing and account numbers for my Xpectations! Plus Debit Card account?