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Xpectations!^® Plus Debit Card Help Center
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What else should I consider when filing a dispute?

Change your password and or PIN if you see transactions you don't recognize to prevent further unauthorized transactions.
If your card has been misplaced, you can lock your card through the Manage cards page online or in the Xpectations! Plus app.
If your card is lost, or stolen, please; report your card lost/stolen online; or by calling (855) 967-1066. If you report unauthorized transactions, we will deactivate your card and issue a replacement.
If the issue involves merchandise or service, often it is faster to contact the merchant that made the charge as they can cancel or reverse the transaction. If the merchant agrees to issue credit, ask them how long it will be until you see the credit on your account.

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The Xpectations!^® Plus Debit Mastercard^® is issued by Green Dot^® Bank, Member FDIC, pursuant to a license by Mastercard. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to a single FDIC-insured bank, Green Dot Bank. Deposits under any trade name are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to allowable limits. Green Dot LLC is a service provider to Green Dot Bank.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot LLC or Green Dot Bank and have not sponsored or endorsed Green Dot products or services. Neither Green Dot Bank, Green Dot LLC, nor Mastercard or any of their respective affiliates are responsible for products or services provided by third parties. Third party terms and conditions apply.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

Xpectations! Plus and PLS are registered service marks of PLS Financial Services, Inc.

Welcome to the Xpectations!® Plus Debit Card Help Center How can we help?

What else should I consider when filing a dispute?

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Welcome to the
Xpectations!^® Plus Debit Card Help Center
How can we help?